New · 24/7 call handling·v1.4

AIvoiceagentsfor
customer support

Automatically answer calls, book appointments, qualify leads, and support customers - without adding headcount.

See How It Works

No credit card · GDPR compliant · Multilingual · Live in minutes

Questions? omar@awalio.app

Incoming call
+1 (415) 555‑0142
Customer · Maya R.
Ring → answer
1.2s
Booked
Tue 10:30
Confirmed
SMS ✓
Call #A‑12834 · booking00:47
Thanks for calling Northwind Studio. How can I help?
I'd like to book an appointment for next week.
We have Tuesday at 10:30 AM or Thursday at 2:00 PM - which works?
Tuesday at 10:30, please.
Mon142 open
Tue1510:30
Wed163 open
Thu172 open
Fri180 open

How it works

How every call gets handled, in four steps

From the first ring to the confirmation message - a single, automated path your team no longer has to staff.

  1. 9:41●●●
    Incoming
    +212 6 12 34 56 78
    Customer
    Step 01

    A customer calls your business

    Your existing business number rings - the AI voice agent picks up on the first ring, day or night.

  2. Hi, this is Northwind Studio.
    How can I help you today?
    I'd like a check‑up on Tuesday.
    P
    Step 02

    The AI agent answers instantly

    It greets the customer in their language, understands why they're calling, and handles the request naturally.

  3. Tuesday · Northwind Studiolive
    09:0009:3010:0010:3011:0011:30
    Booked: 10:30 - Check‑up+1
    Step 03

    It books, answers, or routes the call

    It checks live availability and books, reschedules, answers questions, or transfers to the right person - on the call.

  4. Northwind Studio · WhatsApp
    Appointment confirmed ✓
    Tue · 10:30 - Northwind Studio
    10:31
    Calendar synced·LIVE
    Step 04

    Systems updated, confirmation sent

    Your calendar and tools update in real time and the customer receives an SMS or WhatsApp confirmation immediately.

Key features

Everything you need to run your phone lines

Purpose‑built for phone operations - answering, booking, rescheduling, confirmations, and multilingual calls in one place.

Live · Answering
24/7
Always on
<1s
Pickup
EN·FR·AR
Languages
Answering

AI Voice Agent

Answers every incoming call on the first ring - 24/7 - with the voice, tone, and scripts your business uses.

BOOKING · MAYA R.TUE 10:30
Booking

Appointment Booking

Takes new bookings by phone, asks only the fields your business needs, and writes appointments straight into your calendar.

Rescheduledon call
From
Tue · 10:30
Cancelled
To
Thu · 14:00
Confirmed
Old slot freed for waitlist+1
Changes

Rescheduling & Cancellations

Handles reschedules and cancellations mid‑call, frees the slot instantly, and hands off to your team only when needed.

Live availabilitytoday
Sara M.open
Omar K.open
Lina T.open
Availability

Real‑Time Availability

Checks live schedules during the call and offers only slots that are genuinely open - no double‑bookings.

WhatsAppSMS
auto
Northwind Studio10:31
Booking confirmed · Tue 10:30
Northwind Studio−24h
Reminder: tomorrow 10:30 · Reply Y to confirm
Confirmations

Automatic Confirmations

Sends SMS or WhatsApp confirmations the second an appointment is booked, with reminders before it.

ENCaller · English
FRCaller · Français
ARCaller · العربية
ESCaller · Español
Languages

Multilingual Call Handling

Speaks English, French, and Arabic dialects fluently - so every caller is understood in the language they call in.

Integrations

The essentials your business already runs on

Started with the integrations a business actually needs to take calls, sync the calendar, and confirm bookings. More are on the way.

Google Calendar
WhatsApp
Twilio
Calendly
Aircall
Google Calendar
WhatsApp
Twilio
Calendly
Aircall
Google Calendar
WhatsApp
Twilio
Calendly
Aircall
Google Calendar
WhatsApp
Twilio
Calendly
Aircall

Loved by operators

Trusted by support teams, clinics, and service businesses

“Missed calls dropped by 72% in the first month. The AI voice agent picks up every ring, even at peak hours.”
Layla Al‑Amir
Head of Support · Meridian Telecom
“We saved roughly 20 hours a week of front desk time. Bookings now happen while the team is with patients.”
Dr. Tarek Haddad
Medical Director · Medlink Health
“Arabic dialect support was the deal‑breaker. Customers get help in Gulf, Levantine, or Egyptian without switching languages.”
Sara Othman
Head of Operations · Northstar Retail
“Rolled it out across three locations in a week. Reservations stay accurate and no‑shows fell by 31%.”
Andre Petrov
COO · Helix Hospitality Group
“Missed calls dropped by 72% in the first month. The AI voice agent picks up every ring, even at peak hours.”
Layla Al‑Amir
Head of Support · Meridian Telecom
“We saved roughly 20 hours a week of front desk time. Bookings now happen while the team is with patients.”
Dr. Tarek Haddad
Medical Director · Medlink Health
“Arabic dialect support was the deal‑breaker. Customers get help in Gulf, Levantine, or Egyptian without switching languages.”
Sara Othman
Head of Operations · Northstar Retail
“Rolled it out across three locations in a week. Reservations stay accurate and no‑shows fell by 31%.”
Andre Petrov
COO · Helix Hospitality Group
“Missed calls dropped by 72% in the first month. The AI voice agent picks up every ring, even at peak hours.”
Layla Al‑Amir
Head of Support · Meridian Telecom
“We saved roughly 20 hours a week of front desk time. Bookings now happen while the team is with patients.”
Dr. Tarek Haddad
Medical Director · Medlink Health
“Arabic dialect support was the deal‑breaker. Customers get help in Gulf, Levantine, or Egyptian without switching languages.”
Sara Othman
Head of Operations · Northstar Retail
“Rolled it out across three locations in a week. Reservations stay accurate and no‑shows fell by 31%.”
Andre Petrov
COO · Helix Hospitality Group
“Missed calls dropped by 72% in the first month. The AI voice agent picks up every ring, even at peak hours.”
Layla Al‑Amir
Head of Support · Meridian Telecom
“We saved roughly 20 hours a week of front desk time. Bookings now happen while the team is with patients.”
Dr. Tarek Haddad
Medical Director · Medlink Health
“Arabic dialect support was the deal‑breaker. Customers get help in Gulf, Levantine, or Egyptian without switching languages.”
Sara Othman
Head of Operations · Northstar Retail
“Rolled it out across three locations in a week. Reservations stay accurate and no‑shows fell by 31%.”
Andre Petrov
COO · Helix Hospitality Group
“More appointments booked automatically, fewer voicemails to chase. Our calendar is consistently 90%+ full now.”
Hadia Nassar
Owner · Everline Studios
“Customers reschedule by phone at 8 PM and get an instant WhatsApp confirmation. No one calls back the next morning.”
Omar Khoury
Director · Brightpath Realty
“Every call is answered and handled cleanly, and follow‑ups go out immediately - customers get resolved the same day.”
Rania Farouk
Head of Customer Service · Cedar Logistics
“More appointments booked automatically, fewer voicemails to chase. Our calendar is consistently 90%+ full now.”
Hadia Nassar
Owner · Everline Studios
“Customers reschedule by phone at 8 PM and get an instant WhatsApp confirmation. No one calls back the next morning.”
Omar Khoury
Director · Brightpath Realty
“Every call is answered and handled cleanly, and follow‑ups go out immediately - customers get resolved the same day.”
Rania Farouk
Head of Customer Service · Cedar Logistics
“More appointments booked automatically, fewer voicemails to chase. Our calendar is consistently 90%+ full now.”
Hadia Nassar
Owner · Everline Studios
“Customers reschedule by phone at 8 PM and get an instant WhatsApp confirmation. No one calls back the next morning.”
Omar Khoury
Director · Brightpath Realty
“Every call is answered and handled cleanly, and follow‑ups go out immediately - customers get resolved the same day.”
Rania Farouk
Head of Customer Service · Cedar Logistics
“More appointments booked automatically, fewer voicemails to chase. Our calendar is consistently 90%+ full now.”
Hadia Nassar
Owner · Everline Studios
“Customers reschedule by phone at 8 PM and get an instant WhatsApp confirmation. No one calls back the next morning.”
Omar Khoury
Director · Brightpath Realty
“Every call is answered and handled cleanly, and follow‑ups go out immediately - customers get resolved the same day.”
Rania Farouk
Head of Customer Service · Cedar Logistics

Built for MENA businesses

Speaks to your customers in their own dialect

Answers questions, books appointments, and confirms details in the Arabic dialect your customers actually speak - no awkward accents, no misheard names.

0%
Dialect accuracy
0s
Answer time
0+
Languages
Hear a live call
  • Arabic
    Gulf (Khaleeji)
    KSA, UAE, Qatar, Kuwait
  • Arabic
    Levantine
    Lebanon, Jordan, Syria
  • Arabic
    Egyptian
    Masri
  • Arabic
    Maghrebi
    Morocco, Tunisia, Algeria
  • Arabic
    Iraqi
    Baghdadi
  • Arabic
    MSA
    Modern Standard Arabic

FAQ

Questions, answered

Can't find what you're looking for? Reach out to our team - we usually respond within a business day.

Stop missing calls - starting this week

Book a 20‑minute demo with our team and hear an AI voice agent answer, book, and confirm a real call for your business.

See How It Works

Or email us directly at omar@awalio.app